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Upper
Peninsula Telehealth Network
Mission,
Vision, Values, Goals and Objectives
Our Mission
is to improve access to health care, continuing education for health
professionals, health education for the community, and to increase
organizational efficiencies through telehealth technologies.
Our Vision
is to fully incorporate telehealth technologies into the routine
business and practices for the provision of health care in Michigan’s
Upper Peninsula and the surrounding region.
In order to accomplish
our mission, we must strive to meet our Values of:
Competency: People are our most important
asset and are the source of our strength. Having the right people
doing the right things at the right time improves our reputation
and vitality.
Service: Our work must be done with our
customers in mind, wherever possible, exceeding their expectations.
Quality: To achieve customer satisfaction,
the quality of our services must be a number one priority.
Privacy: Confidentiality and privacy of
our clinical customers cannot be compromised as we provide the medium
for clinical/medical encounters.
Community empowerment: Decisions regarding
the design and use of telehealth technologies are most successful
when based upon local culture and environment. Independence of each
site will assure long-term sustainability of telehealth within the
health care community.
Flexiblitiy: Telehealth is an emerging
field for health care. Design, programming, and services must be
entrepreneurial and innovative as we discover best practices for
long-term success.
Practicality: Telehealth is most successful
when it assimilates into routine health care business. In serving
our customers, we place an emphasis on logical applications, availability,
and ease of use.
Stewardship: Our responsibility is to
prudently manage and utilize our resources to improve the health
status of the communities we serve.
Teamwork: Our telehealth staff members
are the key to the success in meeting our mission. We must earn
each other’s trust and respect.
Our Goal
for the telehealth network is to maximize the practical use of telehealth
technologies within the business of providing health care to residents
of the Upper Peninsula and the surrounding region.
Our Objectives
for the telehealth network are:
Expand the programming and utilization of health education for professionals
and residents within each UPTN community.
Maximize efficiencies of each UPTN site through the use of telehealth
technologies for administrative purposes.
Increase the access to health care for residents of each community
through the application of telehealth technologies and the formalization
of the processes through which that happens.
For
more information:
E-mail
: smakela@mgh.org
Voice : 906-225-3218
Fax : 906-225-3037
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