Purpose of the website
The information on the Marquette General Health System website is not meant to replace the advice of a health professional. The information provided on www.mgh.org is designed to complement, not replace, the relationship between a patient and his/her own physician.
The mission of the Marquette General Health Systems web site is to be a regional health resource to the residents of the Upper Peninsula and Northern Great Lakes Region by providing medical education, and health related services.
Our
Commitment to Privacy
Marquette General Health
System is committed
to respecting and protecting your privacy as a visitor to our Web site
at http://www.mgh.org. We take the issue
of privacy very seriously and value the trust you place in us each time you use
our services and access this
Web site. This
Web Site Privacy Statement describes the practices and policies we have put into
place to safeguard your personal and health-related personal information
that may be gathered and used as you visit our Web site.
This Web Site Privacy Statement
was last revised on May 06, 2010. The policy may
change from time to time so please check back periodically. If you have
any questions about our privacy policies, we encourage you to contact
us using any of the methods outlined at the end of our Web Site Privacy Statement. We
may change this Web Site Privacy Statement at any time and for any reason.
By using this web site,
you agree to the terms of the most recent version of this Web Site Privacy Statement.
Please read our disclaimer about
your use of this web site. You may be subject to additional terms that may
apply when you access particular services or materials on certain
areas in this web site, or by following a link from this web site.
Because e-mail communications
are hosted on a non-secured server, we recommend that you not transmit any
health or sensitive information that you
would not want others to view.
Who
Is Collecting the Information?
Marquette General Health System is collecting information on this Web site as outlined in this Web Site Privacy Statement.
What
Information Do We Collect?
Automatic
Collection of Information:
If you do nothing
during your visit but browse through the web site or download information,
our system will automatically gather and store certain information about
your visit. This information does not identify you personally and is
used in an aggregate way to help us improve our web site and tell us
the number of visitors to our site each day.
Our Web server
automatically collects and records the following information:
- The visitor's domain name, but not the e-mail address
- The type of web browser
software you use
(for example, Netscape Navigator or Internet Explorer)
- The visitor's IP address
- The Internet address
of the web site from which you linked directly to our web site
- Which pages you have
visited on our web site
- Aggregate information on what pages are accessed
- Date and time you access our site
Permission-based
Collection of Information:
At different places
on our site depending upon the feature you use, you may be asked to
volunteer personal information such as your name,
email, mailing address, and telephone number.
The following information is collected with your permission at this Web site:
- Personal information/identification and financial information gathered through e-commerce / shopping activity
- Anonymous user survey information
- The names and e-mail addresses of those who use a feedback form
- The e-mail addresses of those who communicate with us via e-mail
How
Do We Use the Information We Collect?
The information
we gather automatically and with your permission during your visit to
our Web site is used in the following ways:
- Monitor, review, measure, and analyze Web site utilization
- Modify and enhance the Web site
- Improve the content and design of our Web site
- Determine the need for new programs and services
- Respond to your requests
- Monitor the changing health information needs of site visitors
- Monitor and improve our customer service efforts
- To protect our rights
or property
- To enforce this Web Site Privacy Statement and other rules about your use of this web site
- Study general usage habits and demographic information for our own marketing research purposes
With
Whom Will the Information Be Shared?
We will notify
you at the time of data collection or transfer if your data will be
shared with a third party and you will always have the option of not
permitting the transfer. If you do not wish to allow your data to be
shared, you can choose not to use a particular service.
The personally
identifiable information gathered during your visit to this Web site
is shared as follows:
- We may enter the information you send into our electronic database, to share with our physicians, or other health care professionals.
- We may disclose information when legally compelled to do so.
- We do not rent, sell, exchange or in some way provide personally identifiable information to any third-party organization.
Access
and Correction of Personal Information
Opt-out of Transfer of Information
Individuals may
notify us that they wish to opt-out and prevent the transfer of their
personally identifiable information by:
- Sending us e-mail to that effect at:
- Calling us by telephone at: 906-225-4730
- Writing to us at the contact address
Review of Personal Information
Upon request we
provide site visitors with access to:
- Communications that the consumer/visitor has directed to our site
(e.g., E-mails, customer inquiries)
Additional
Use of Personal Information
Requesting No E-mail
Communication
You may receive
e-mail messages from us about health topics that may be of interest
to you, health and Web site-related news, upcoming events, special promotions,
and other relevant information. If you do not wish
to receive such email messages, please let us know by the following means:
- Sending us e-mail to that effect at:
- Calling us by telephone at: 906-225-4730
- Writing to us at the contact address
Requesting No Postal
Mailings
If you have signed up for periodic mailed information regarding new products
and services, and later wish to have your name removed from a list to which
you've subscribed, please let us know by the following means:
- Sending us e-mail to that effect at:
- Calling us by telephone at: 906-225-4730
- Writing to us at the contact address
Marquette General Health System
occasionally uses outside mailing services to send information on new services
to numerous households or businesses within
a specific geographic area. Mailings of this nature are addressed to "resident" or "occupant" and
unfortunately, there is no process that will allow removal of a specific address.
We would never want to risk sending mail in the name of a family member who
has passed away, or to a former member of your household who no longer lives
there, and this is the reason why we feel that "occupant" or "resident" is
the most respectful way to send you information about advances in technology
and services at Marquette General Health System. We're very sorry if unwanted
mail may be sent to you, and we request that you simply discard any unwanted
mail addressed to "resident" or "occupant."
For more information on the use of mailing lists, please visit the Direct
Marketing Association website at http://www.the-dma.org
Requesting
No Phone
Communication
Persons who supply us
with their telephone numbers on-line may receive calls from us regarding
response to their information requests, orders they have placed on-line,
or information regarding new products and services or upcoming events. If you
do not wish to receive telephone
calls, please let us know by:
- Sending us e-mail to that effect at:
- Calling us by telephone at: 906-225-4730
- Writing to us at the contact address
Our
Use of Cookies
Many Web sites
now use "cookies" to provide useful features to their visitors
by providing customizable and personalized services.
A cookie is a small
amount of data that is sent to your browser from a web server and stored
on your computer's hard drive. For example, a Web site may use cookies
to store and sometimes track information about you, your preferences,
or the pages you last visited.
Your browser software
can be set to reject all cookies, or to ask you if you would like to
accept or decline a cookie from a particular site before it is set.
Most browsers offer instructions on how to reset the browser to reject
cookies in the Help section of the toolbar. You should know, however,
that if you reject a cookie, certain functions and conveniences of a
site may not work properly.
We will never link the
cookie to your personal information and/or health-related information
We use cookies
on our Web site for the following purposes:
- Record session information, such as items that consumers add to their shopping cart.
- Record user-specific information on what pages users access or visit
Registration
for Access
Some Web sites
require you to provide some personal information through a registration
process in order to take advantage of certain Web site features and
to access content areas. For example, a registration form might request
your name, telephone number and e-mail address. You might also be asked
to voluntarily provide a list of health topics that you are interested
in so your Web site experience.
Visitors can
use the general access portion of this Web site anonymously, without registration.
Our
Children's Privacy Policy
We are especially
concerned about protecting children's privacy. We hope parents and teachers
are involved in children's Internet explorations. It is particularly
important for parents to guide their children when children are asked
to provide personal information on line.
Our site may
feature information and services of interest to children 13 and under
and we have the following practices:
- We do not create user profiles of children on our Web site.
- We do not disclose personal or health-related personal information about our 13 or under users.
Interactive
Services and Tools
Interactive services
tools such as health risk assessments, health-related calculators, and
other technology-based features provide Web site users with a richer
and more valuable experience. The tools can provide you with information
that is customized according to your personal health background and
needs.
Some interactive
tools may request identifying personal and health-related information
in order to function. It is important for you to know how your information
will be used when it is requested, for what purposes it may also be
used, and if it will be shared with any other party.
This site does
not use interactive tools that ask you for identifying and health-related
personal information.
Security
of Communications
We recognize that
many people are concerned about the privacy and protection of information
as it is transmitted over the Internet. You should keep in mind that
the possibility exists for unauthorized individuals to intercept any
email message you send over the Internet. In some cases, information
can be encrypted (scrambled or encoded) to make it very difficult to
read if it is intercepted during communication. Certain technology and
practices allow Web sites to provide an increased level of security
for your personal and health-related information when appropriate.
We use the following
practices on our Web site to enhance the level of security for communication
and the transmission of personal information:
- We use e-mail forms to allow our customers to ask questions about our services and programs. These are not hosted on a secure server. The possibility exists that unauthorized individuals may intercept email messages.
- We are not responsible for the privacy of e-mail messages except those stored in our system.
- When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.
- We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site
E-Commerce,
On-line Donations, and Online Shopping
Purchasing items
or making donations over the Internet usually requires you to provide
your personal identifying information and credit card information on
a Web site. Many people have become accustomed to on-line commerce as
a time-saving and useful convenience. There are a number of practices
that can make providing your sensitive credit card information more
secure and therefore make you feel more comfortable about doing so.
We do process
credit card payments for donations, merchandise, or services on our
Web site. We have the following e-commerce practices:
- When processing your credit card payment, we will ask for the card type, number, expiration date, and your card's billing address.
- We will transmit credit card numbers in an encrypted format using industry-standard, SSL (secure socket layer) encryption.
- When a credit card transaction is completed, we will discard your credit card number on the Internet server
- When
this service is offered on this site and you purchase nonprescription products
and services from us, such as ordering flowers for delivery
to a patient at Marquette General Hospital, we will request that you provide
your name, e-mail address, credit card number and expiration date, phone
number and billing and shipping addresses.
- We will keep this information in the strictest confidence and will make every effort to maintain the privacy and security of the information at all times.
Advertising
Servers
On-line advertising,
such as banner ads, has become commonplace on many Web sites. Certain
Web sites have developed relationships with third-party advertising
servers to display these advertisements on their sites. By clicking
on one of these banner ads, you will be taken to another site with different
privacy policies. These third party ad servers may also use cookies
to collect non-personal information on your preferences and interests
via the advertisement you decide to view.
At this time,
we do not partner with or have special relationships with any advertising
server companies.
Links
to Other Sites
Web sites often
provide a number of links that offer direct access to other useful or
interesting web sites holding potential value to site visitors. Inclusion
of the other sites by links does not imply any endorsement of the material
or information on the other sites. Users are encouraged to review the
privacy policy of each linked site before sharing personal and health-related
information.
This site includes
links to non-affiliated external Web sites. We have the following practices:
- We encourage users to review the privacy policy of each linked site, as we cannot be responsible for the privacy practices of other sites.
- The MGHS Web Council
reviews all link requests and reservers the right to reject any link request.
We strive to link to other Web sites that
relate
to the
health
or community
needs
of
our customers, employees, patients, and their families.
Changes
in Our Web Site Privacy Policy
From time to time,
we may use customer information for new, unanticipated uses not previously
disclosed in our web site privacy notice. If our information practices change
at some time in the future, we have the following practices:
- We will post the policy
changes to our Web site home page to notify you of these changes and provide
you with the ability to opt out of these new uses. If you are concerned about
how
your information is used, you should check back at our Web site periodically.
Preference for
Future Use of Information
You may prevent
your information from being used for purposes other than those for
which it was originally collected by:
- Sending us e-mail to that effect at:
- Calling us by telephone at: 906-225-4730
- Writing to us at the contact address
Web
Site Contact Information
If you have questions
about our privacy policy, or feel that this site is not following its
stated information policy, please contact us.
Marquette General Health System
Marquette, MI
580 W. College Ave.
49855
Contact: Ted Bonner -
Webmaster
E-mail: theodore.bonner@mghs.org
Telephone: 906-225-4730
Web Site - Marquette General Health System
Read
- Marquette General Health System Notice of Privacy Practices
Our Website is fully funded by Marquette General Health System
Modification
Date
This Web Site Privacy
Statement
was last modified on May 06, 2010.
|
