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Feb. 17, 2006

A special visitor from Iraq

Local soldier able to see his newborn baby, wife at MGH
via long-distance video conferencing

Stephanie Craddock had two wishes come true in a matter of 48 hours.

First, the Gwinn native gave birth to her first child: Ethan, an 8-pound, 19-inch boy in the Family Birthing Center at Marquette General Hospital.

Then, her husband, Andrew, was able to visit with her and their new son.

Stephanie Craddock and her newborn son, Ethan
Stephanie Craddock and her newborn son, Ethan, enjoy the company of Andrew (on video screen), stationed more than 6,000 miles away at an Air Force Base in Iraq. Through telemedicine services available at Marquette General Hospital and Freedom Calls Foundation, the lance corporal was afforded the unique opportunity to visit with his wife and son. (MGH photo)

The unique twist on this story is that Andrew was more than 6,000 miles away. A lance corporal in the U.S. Marines stationed at Al-Asad Air Force Base in Al-Asad, Iraq, Andrew was afforded the opportunity to visit with his new son and wife via a high-speed telehealth hookup provided through a cooperative arrangement between the Upper Peninsula Telehealth Network at Marquette General Hospital and Freedom Calls Foundation. Freedom Calls Foundation, a proud supporter of U.S. troops, helps make the videoconferencing hookups possible.

Remarkable? Yes.

Worth it? You bet.

“I think it’s pretty cool,” Stephanie said from her bedside in mid-February, with a computer-type monitor positioned just a few feet away to provide her a crystal-clear picture of her husband. “I didn’t think I would be able to see him after I delivered. I almost forgot what he looked like.”

Andrew, who hasn’t seen his wife since August, termed the opportunity to visit with his newborn son “amazing.”

“It’s very nice,” he said. “I didn’t know an opportunity like this existed. It makes it a lot easier living here. I love him. I’m just overwhelmed.”

Andrew, a Marquette native who graduated from Gwinn High School in 2003, married Stephanie last spring.

This is his second tour of duty in Iraq. He is scheduled to return home shortly.

“We feel very fortunate to be able to play a role in this,” said Susan Makela, Director of Telehealth at Marquette General Hospital. “The opportunity to allow this young family to visit, face-to-face, in real time … is quite special.We feel honored to do our part in bridging the gap with technology to help our troops visit with their families.”

The Upper Peninsula Telehealth Network allows physicians to see patients across great distances. Marquette General serves as the hub of the 38-site network. The UPTN provides core services in professional education, clinical consultations and administrative meetings, deployment of telehome care systems, community education and video conferencing services for community groups/businesses.

The sophisticated network provides more than 6,000 annual connections. In addition to Marquette General, the Regional Medical Center, the 38 sites comprise nine Critical Access Hospitals, four community hospitals, a tribal health center, the U.P. Healthcare Network, U.P. Health Plan, Bay Cliff Health Camp for handicapped children, behavioral health clinics, and several medical clinics.

In 2005, 687 patients used Marquette General’s telehealth technology to communicate with their physicians, and more than 1,000 people used the system for a wide variety of health reasons. A recent customer survey performed by Michigan State University discovered that telehealth technology not only provided patients with easily accessible health care, but it also alleviated many burdens on loved ones and caregivers, freeing them from travel and other time-consuming commitments.

For more information on Marquette General Hospital’s Telehealth technology, call 1-800-562-9753, ext. 4766m or visit Marquette General’s Telehealth website at www.mgh.org/telehealth/index.html.

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