Susan Tincknell, C-TAGME

Residency Administrator

susan.tincknell@mghs.org

Among many other duties, Susan is the person responsible for arranging residency interviews. Her knowledge of ERAS and the overall recruitment experience ensures all applicants receive a worthwhile interview in Marquette. Susan also creates resident rotation schedules and manages residency office staff. Additionally, Susan works with third and fourth-year Michigan State University College of Human Medicine medical students at the Upper Peninsula campus assisting them with residency application and interview preparations.

Susan attended Northern Michigan University and has worked within the health system for 20 years, 12 of those have been with the Residency. She is a native of Michigan's Upper Peninsula. Susan enjoys gardening, traveling, stamping and spending time with family.  

Susan has been the coordinator of the Marquette Family Medicine Residency Program since 2000, and recently became Michigan’s first medical professional to be certified in graduate medical education training administration with added qualifications in Family Medicine by the National Board of Training Administrators of Graduate Medical Education Programs (TAGME).

TAGME was created in 2003 to establish standards for the different medical professions, to acknowledge the expertise needed to successfully manage graduate medical education programs and to recognize training program administrators who have achieved competence in all fields related to their profession.

Susan is a member of the Association of Family Medicine Administrators (AFMA) and previously completed their Residency Administrative Training Program. She has also been a presenter at both the Residency Program Solutions Conference and the National Center for the Evaluation of Family Medicine Residency Program Annual Conference.

Before Susan became TAGME certified, she helped develop the TAGME certification assessment for Family Medicine. A task force was created in 2007 by TAGME and AFMA after a survey indicated large interest in establishing a certification program for Family Medicine administrative professionals. She was responsible for writing assessment questions, piloting the exam and creating the Family Medicine Acronym Guide.

During development of the Assessment, the AFMA president-elect nominated Susan to the Board of Directors based on her involvement in the creation of the TAGME Assessment. She was elected to the Board of Directors and chairs the TAGME committee, which includes being a voting member on the National Board of Certification TAGME Board of Directors.