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Release
of Information/Medical Records
We understand
that medical information about you and your health is personal.
We are committed to protecting your privacy. Your medical information
is treated as confidential by the hospital staff in compliance with
federal and state requirements.
The Marquette
General Health System Notice of Privacy Practices describes how
medical information about you may be used and disclosed and how
you may access this information. To review this notice, please click
here.
Should you have
any questions regarding requests for medical record copies, please
contact the Release of Information staff at 906-225-3980 or toll
free at 1-800-562-9753, ext. 3980 or by Email.
Our business hours are 8:30 am – 5:00 pm, Monday – Friday.
Our fax number is 906-225-3780.
Frequently
Asked Questions:
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How
can I obtain a copy of my medical records?
You must complete the form "Authorization to Release
Protected Health Information" to receive a copy of your
medical records. This form is available in our office. You
may print out a copy here (PDF file – copy
of authorization to download, along with instructions)
or we would be glad to fax or mail a copy to you.
View
instructions >>
The authorization
form must be signed by the patient. If signed by other than
the patient, documentation of authority to sign for the patient
must be provided. A valid picture identification may be required.
You can return the form in person, by mail or by fax. Please
allow 5-10 business days for us to process your request.
There
will be a charge for copies of your medical record when requested
for reasons other than continuing medical care. There is no
charge if you wish to have a copy of your record supplied
directly to a physician or healthcare facility. To authorize
us to forward a copy of your medical record directly to a
physician you must complete the form "Authorization to
Release Protected Health Information" available from
our office or similar release form as supplied by your healthcare
provider. Usually this is limited to key documents in the
record rather than copies of the entire record. In an emergency
situation, your records may be sent to another hospital without
authorization. |
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Why
do I have to sign an authorization and pay for record copies
when it is my medical information?
Completing an authorization form provides us with a written
request for the medical information you want to receive. Your
written request serves several purposes:
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It
helps us to correctly identify the medical information
you would like to receive. |
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If
someone is requesting information on your behalf, it helps
to document their authority to receive this information. |
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It
provides documentation for our records of your request
and the information we have provided. |
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A
written request is required by law (MCC 333.26265) and
must be signed and dated within 60 days of being submitted
to us. |
To cover
the cost of copying and providing the information it is necessary
for us to charge for these services. This is authorized under
the Michigan Medical Records Access Act, Public Act 47 of
2004 and fees are set in accordance with this law. Prepayment
is required before copying can be done. Records requested
for reasons other than continuing medical care are assessed
fees as follows:
· Initial fee of $20.00, which is waived for patients
· $1.00 per page for the first 20 pages
· $.50 for pages 21 – 50
· $.20 for pages 51 and over
· $1.00 per page for microfilm records
· There may be an additional charge if records are
stored off site
There
is no fee for information needed by your physician for continued
medical care.
Patients
may request access to view their medical information. Appointments
must be made in advance with the Release of Information staff
for you to review your medical records. |
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Can
you give me my medical information over the phone?
No, we
cannot. This is due to the need to protect patient confidentiality.
We are not able to confirm identity over the telephone so
we do not supply information over the phone. Additionally,
we are not clinical personnel and cannot explain test results. |
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Do
you accept faxed authorizations or authorizations from other
facilities?
Yes, we do accept faxed authorizations as long as the quality
of the fax is legible. We accept authorizations from other
facilities as long as they contain the basic components we
require in a valid authorization. The components are:
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Patient’s
full name and date of birth. |
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Name
of the organization from which records are being requested.
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Name
and address of the organization or person to receive the
record. |
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Specific
information to be sent such as type of documents/reports
needed, dates of treatment or medical condition. *PLEASE
NOTE: Chemical dependency treatment records, mental health
records/psychotherapy notes and/or HIV/AIDS information
cannot be disclosed unless specifically authorized. |
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Purpose
for which the information may be disclosed. |
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Expiration
date or event. |
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Signature
of the patient or the patient's legal representative.
If the patient’s personal representative signs the
authorization, the supporting legal documentation must
be provided. |
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Date
the form is signed. |
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Does
my family physician get copies of my medical records?
The answer
varies depending on several factors.
For in-patient care: If your family physician is your attending
physician while you are in the hospital, yes, as the attending
physician, they will receive access to and copies of pertinent
reports. An attending physician is the physician primarily
responsible for your care while you are in the hospital. If
your attending physician is not your family physician they
may not automatically get copies of your reports. The attending
physician usually directs that copies be sent to your family
physician. This is generally addressed on a case-by-case basis.
For outpatient
care or testing: Copies of reports are sent to the physician
that ordered the test. If this is your family physician, he/she
will get a copy. If another physician orders them, your family
physician will only get copies if the ordering physician directs
that a copy be sent to them.
Your family
physician can call us for copies of reports in your medical
record as needed. An authorization is not required as long
as that is your physician of record. If you are seeing a new
physician for the first time, we may require an authorization
from you to confirm that it is acceptable to send copies.
This is required to protect patient confidentiality. |
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Who
should sign a release of records for a minor child?
Natural
parents of a minor have an equal right to a child’s
medical information, with certain exceptions, as required
by law. They can only be denied access if they have been stripped
of all parental rights. We must have knowledge of the lack
of parental rights to facilitate the denial. When the natural
parents have never married, unless otherwise ordered by a
court order, only the natural mother has the ability to sign
the release of information authorization. An Acknowledgement
of Paternity does not provide to the father the authority
to authorize the release of records.
Stepparents,
without an order of the court, do not have the necessary authority
to consent to the release of the minor child’s medical
records.
Adoptive
parents are the parents of an adopted child to the exclusion
of the child’s natural parents. An adoptive parent must
provide the consent for the release of a minor child’s
medical record, the natural parents parental rights have been
terminated.
In instances
where Michigan law allows a minor to consent to his/her own
treatment without parental consent, only the minor has the
right of access to those treatment records. |
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Can
a parent sign a release for records for a patient that is
18 years old?
No. The
age of majority in Michigan is 18. Therefore, in order to
legally authorize the release of information, the patient
would have to sign for himself/herself, unless a legal guardian
has been established by the court. Documentation of authority
to sign for the patient must be provided. |
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Can
you fax my medical information?
Medical
records are only faxed for immediate patient care purposes
to a physician's office or healthcare facility. It is not
necessary that the patient be in the office when the fax is
received, only that an appointment is scheduled for some time
that day or the next. Otherwise, copies of medical records
will be mailed or held for pickup. It is best to request records
far enough in advance so they can be mailed. |
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Can
someone else pick up my medical records for me?
Yes, but
only if the signed authorization form specifies that they
may be released to that person. If there is a chance that
someone else might pick them up for you, list them as the
receiving party, along with yourself, on the authorization.
If the
person picking up your medical records was not listed in the
original authorization, provide a letter with the date and
your signature authorizing the designated person to pickup
the records. If we can confirm your signature and the identity
of the receiving individual, we will release your records
to that person. |
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Can
my spouse get my medical records?
No, only
if they have a valid authorization, signed by you or your
legal representative, that specifies that your medical records
may be released to that particular individual. Medical records
will not be released without an authorization except for continued
patient care directly to a physician's office or healthcare
facility or in the event of a medical emergency. |
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How
can I get the medical records of a deceased relative?
The Personal
Representative of the Estate of the deceased individual can
authorize the release of the medical records of the deceased.
The Personal Representative has to be appointed by the Probate
Court and bring documentation of the appointment before records
will be released. Items such as Durable Power of Attorney,
or designation as decision-maker in an Advance Directive are
no longer valid after the death of the patient.
If there
is no legal representative, authorizations may be accepted
in the order of priority from individuals in the following
list:
· Spouse
· Adult son or daughter
· Either parent
· Adult brother or sister
Also,
records on deceased persons can be sent directly to life insurance
companies for purposes of payment of benefits. |
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do I find out my blood type?
Your blood
type may or may not be listed in your medical record. Your
blood type was probably not tested unless you have had major
surgery that may have required a blood transfusion. It will
be necessary for you to complete the form "Individual
Request for Access to Protected Health Information" available
from our office to request a copy of your blood type results. |
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How
can I find out if I received a tetanus shot?
Tetanus
shots are usually given when there is an open wound. It will
be noted in your record if you received a tetanus shot when
in the hospital. You will need to sign an authorization to
receive this information. |
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Can
I get a list of my treatment dates?
Yes, we
can provide a dates of service letter at your request. You
should specify your request for a dates of service letter
on the release authorization form, item #1, on the line designated
as “Other”. Please be sure to list the time period
you are looking for. There is no charge for a dates of service
letter. |
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if I need more information about obtaining copies of my medical
record?
Should you have any additional questions regarding
requests for copies of your medical information, please contact
the Release of Information section of the Medical Record Department.
Our office is staffed from 8:30am to 5:00pm, Monday through
Friday. We can be reached by phone at 906-225-3980 or toll
free at 1-800-562-9753, ext. 3980, or by Email.
Our fax number is 906-225-3780.
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