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Client Services
Our Client Services section is staffed Monday through Friday from 8:00 A.M. to
4 P.M.. After hours, any concerns may be directed to our Specimen Processing
Department. It is our goal to make sure our clients are satisfied with our services,
and that their issues are resolved in a timely manner with the help of one of
our personable Client Service Representatives. Their area is inspected on a regular
basis by JCAHO.
Additionally, our Technical Service Representative is responsible for all of
your reference lab clients needs. This member of our team also makes regular
visits to all reference lab clients in order to lend a personal connection to
our services and to discuss any technical matters that may arise that cannot
be resolved over the phone. Please do not hesitate to call us, you are the reason
we are here, and we can’t wait to help you!
We can provide you with:
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General
Information regarding testing |
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Results |
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Reports |
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Specimen
Requirements or Handling Procedures |
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Supplies |
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QORR on-line
ordering assistance |
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Pricing
Information |
| Client
Service Representative |
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Techical
Service Representative |
Client
Service
Representative |
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| Sue
Grigg |
| Phone: |
906-225-3050 |
| Fax: |
906-225-3849 |
| Email |
sgrigg@mgh.org |
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| Cory
Blight |
| Phone: |
906-225-7563 |
| Fax: |
906-225-3849 |
| Email |
cblight@mgh.org |
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| Dave
Brown |
| Phone: |
906-225-3050 |
| Fax: |
906-225-3849 |
| Email |
dbrown@mgh.org |
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| Jean
Edwards |
| Phone: |
906-225-3050 |
| Fax: |
906-225-3849 |
| Email |
jmedwards@mgh.org |
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